Leads#

The platform's lead inbox: callback wishes, meeting requests, and chat messages from the website widget.

Public intake (widget)#

The only open endpoint — CORS for any origin, protected by honeypot and rate limit (10 per IP per minute). Details and fields: website widget.

Console (tenant-bound)#

The tenant's leads, newest first (?limit=, max 500):

{
  "tenant": "bbe",
  "items": [
    {
      "id": "ld_fbfeecef",
      "kind": "callback",
      "name": "Testkunde",
      "phone": "+491701234567",
      "preferred_at": "30min",
      "page_url": "https://kunde.example/preise",
      "status": "new"
    }
  ]
}

Maintain the status along the processing path:

Planned#

• Automatic callback: an incoming callback lead triggers an outbound call through the Voice Runtime (full click-to-call).
• Live chat conversations: chat leads become running chat sessions with an AI first response.