Quickstart#

The fastest route to a working call against the CallFluence API.

1. Base URL#

The Console API runs on staging under the API base URL:

bash

curl -s https://api.callfluence.staging.bestbrandseverywhere.com/health

json

{
  "ok": true,
  "service": "callfluence-console-api",
  "contract": "2.0.0",
  "usableVoiceProfile": "cascade-together",
  "cartesia": { "engine": "cartesia", "mode": "together-fallback", "usableNow": true }
}

2. Pick a tenant#

Every business request is tenant-bound. The X-Tenant header overrides host-based detection:

bash

curl -s -H "X-Tenant: bbe" \
  https://api.callfluence.staging.bestbrandseverywhere.com/v2/assistants

3. Generate your first audio#

WebWoW_Audio renders any touchpoint script as MP3 — through the Cartesia engine:

bash

curl -s -X POST -H "Content-Type: application/json" -H "X-Tenant: bbe" \
  -d '{"touchpoint": "web.lead.success"}' \
  https://api.callfluence.staging.bestbrandseverywhere.com/v2/audio/render \
  -o success.mp3

4. Voice-to-text#

The generated audio can be transcribed right back — the same route accepts any customer voice message:

bash

curl -s -X POST -H "Content-Type: application/json" -H "X-Tenant: bbe" \
  -d "{\"audio_base64\": \"$(base64 -w0 success.mp3)\"}" \
  https://api.callfluence.staging.bestbrandseverywhere.com/v2/audio/transcribe

Continue with the API conventions or jump straight into WebWoW_Audio.