Website WidgetWebWoW_Audio

Website Widget#

Callback, meeting, and chat leads from any website — one script line, zero dependencies, Shadow-DOM-isolated from the host design.

Embedding#

html
<script src="https://api.callfluence.staging.bestbrandseverywhere.com/widget/callfluence-widget.js"
        data-tenant="bbe" defer></script>
AttributeMeaning
data-tenantTenant ID the leads are assigned to
data-apiOptional: different API base URL
data-labelOptional: floating button label (default "Rückruf erhalten")

What the visitor sees#

A floating button in the bottom-right corner opens a panel with three paths:

  1. Callback — phone number plus preferred time (now, 30 minutes, today, tomorrow).
  2. Meeting — name, phone number, and preferred slot as text.
  3. Chat — message plus reply channel (phone or email).

Every submission lands as a lead with its source page (page_url) in the tenant's CallFluence lead inbox, available through the lead API and in the console's WebWoW_Audio section.

Public lead intake#

POST/v2/public/leads

The only open endpoint of the platform. Protection:

  • Honeypot field — bots that fill the invisible field get a silent yes and create no lead.
  • Rate limit — 10 requests per IP per minute, then 429.
  • Write only — nothing can be read through this route.
FieldRequiredMeaning
tenantyesTenant ID
kindyescallback, meeting, or chat
phonefor callback/meetingPhone number for the callback
messagefor chatThe visitor's message
name, email, preferred_at, page_urlnoLead context

Styling#

The widget renders in the CallFluence design (dark panel, lime accent) and never touches the host CSS — it runs entirely inside a Shadow DOM. System dialogs (alert, prompt) are never used.

CallFluence — voice AI platform. Last updated 2026-07-27.